Service Management Analyst Contract Job Trends

Service Management Analyst
UK

The median Service Management Analyst daily rate in the UK is £358, according to job vacancies posted in the 6 months leading up to 16 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
16 Dec 2025
Same period 2024 Same period 2023
Rank 595 537 575
Rank change year-on-year -58 +38 +200
Contract jobs requiring a Service Management Analyst 8 7 27
As % of all contract jobs in the UK 0.022% 0.020% 0.061%
As % of the Job Titles category 0.024% 0.022% 0.065%
Number of daily rates quoted 8 4 18
10th Percentile - £448 £363
25th Percentile £306 £481 £400
Median daily rate (50th Percentile) £358 £500 £475
Median % change year-on-year -28.50% +5.26% +58.33%
75th Percentile £525 £519 £563
90th Percentile £690 £553 £663
UK excluding London median daily rate - £550 £335
% change year-on-year - +64.18% +16.52%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 33,396 31,755 41,279
% of contract IT jobs with a recognized job title 90.97% 92.76% 93.40%
Number of daily rates quoted 21,158 19,530 27,755
10th Percentile £290 £300 £288
25th Percentile £404 £410 £413
Median daily rate (50th Percentile) £500 £525 £525
Median % change year-on-year -4.76% - -4.55%
75th Percentile £619 £638 £644
90th Percentile £723 £738 £740
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% -
Number of hourly rates quoted 1,967 1,021 1,465
10th Percentile £14.25 £15.48 £15.19
25th Percentile £18.11 £21.00 £19.18
Median hourly rate £25.15 £34.00 £45.00
Median % change year-on-year -26.03% -24.44% +50.00%
75th Percentile £57.50 £62.69 £65.00
90th Percentile £71.47 £72.75 £77.50
UK excluding London median hourly rate £25.15 £32.50 £45.00
% change year-on-year -22.62% -27.78% +80.00%

Service Management Analyst
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'Service Management Analyst' in the job title relative to all contract IT jobs advertised.

Service Management Analyst job vacancy trend in the UK

Service Management Analyst
Daily Rate Trend

Contractor daily rate distribution trend for Service Management Analyst job vacancies in the UK.

Contractor daily rate distribution trend for Service Management Analyst job vacancies in the UK

Service Management Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Service Management Analyst over the 6 months to 16 December 2025.

Daily rate histogram for Service Management Analyst in the UK

Service Management Analyst
Hourly Rate Trend

Contractor hourly rate distribution trend for Service Management Analyst job vacancies in the UK.

Contractor hourly rate distribution trend for Service Management Analyst job vacancies in the UK

Service Management Analyst
Top 3 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Management Analyst within the UK over the 6 months to 16 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London -1 6 £331 -33.75%
England -38 6 £331 -33.75%
Work from Home -2 1 £365 -30.48%

Service Management Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities

For the 6 months to 16 December 2025, Service Management Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring Service Management Analyst in the job title.

1 8 (100.00%) Service Management
2 7 (87.50%) ITIL
3 4 (50.00%) ITSM
4 3 (37.50%) Service Delivery
5 2 (25.00%) Agile
5 2 (25.00%) Atlassian
5 2 (25.00%) Business Analysis
5 2 (25.00%) Cloud Security
5 2 (25.00%) Configuration Management
5 2 (25.00%) Data Governance
5 2 (25.00%) GAP Analysis
5 2 (25.00%) ISO/IEC 27001
5 2 (25.00%) JIRA
5 2 (25.00%) Programme Delivery
5 2 (25.00%) Requirements Gathering
5 2 (25.00%) Scrum
5 2 (25.00%) Service Design
5 2 (25.00%) Use Case
6 1 (12.50%) Continuous Improvement
6 1 (12.50%) Cybersecurity
6 1 (12.50%) Degree
6 1 (12.50%) DevOps
6 1 (12.50%) Incident Management
6 1 (12.50%) Inventory Management
6 1 (12.50%) Problem Management
6 1 (12.50%) Release Management
6 1 (12.50%) SAP
6 1 (12.50%) SC Cleared
6 1 (12.50%) Security Cleared
6 1 (12.50%) Service Continuity Management

Service Management Analyst Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Development Applications
1 2 (25.00%) JIRA
General
1 2 (25.00%) Organisational Skills
1 2 (25.00%) Social Skills
2 1 (12.50%) Inclusion and Diversity
Miscellaneous
1 2 (25.00%) CMDB
Processes & Methodologies
1 8 (100.00%) Service Management
2 7 (87.50%) ITIL
3 4 (50.00%) ITSM
4 3 (37.50%) Service Delivery
5 2 (25.00%) Agile
5 2 (25.00%) Business Analysis
5 2 (25.00%) Cloud Security
5 2 (25.00%) Configuration Management
5 2 (25.00%) Data Governance
5 2 (25.00%) GAP Analysis
5 2 (25.00%) Programme Delivery
5 2 (25.00%) Requirements Gathering
5 2 (25.00%) Scrum
5 2 (25.00%) Service Design
5 2 (25.00%) Use Case
6 1 (12.50%) Cybersecurity
6 1 (12.50%) DevOps
6 1 (12.50%) Inventory Management
6 1 (12.50%) Service Continuity Management
6 1 (12.50%) User Experience
Qualifications
1 1 (12.50%) Degree
1 1 (12.50%) SC Cleared
1 1 (12.50%) Security Cleared
Quality Assurance & Compliance
1 2 (25.00%) ISO/IEC 27001
Vendors
1 2 (25.00%) Atlassian
2 1 (12.50%) SAP
2 1 (12.50%) ServiceNow
2 1 (12.50%) Workday